from my hands to yours

Shipping

What are your delivery times?

Orders are generally processed and shipped within 10–14 business days. Once your order has been dispatched, you’ll receive a tracking number via email. Shipping typically takes 2–5 business days depending on your location and selected shipping method.

How much will shipping cost?

Shipping costs are calculated at checkout based on your location and the shipping method selected. Rates may vary depending on the destination and carrier chosen.

Can you provide worldwide shipping?

Yes, we offer worldwide shipping. International orders are shipped using the carrier selected at checkout, and we recommend choosing UPS or DHL for faster delivery. Please note that customers are responsible for any applicable duties, taxes, and additional fees upon delivery.

International Shipping & Customs

International orders may be subject to customs duties, import taxes, or handling fees depending on your country’s regulations. These fees are not included in your order total unless explicitly stated at checkout.

Some shipping options, such as DHL, may offer prepaid duties and taxes. We recommend selecting this option when available to avoid additional charges upon delivery.

If duties are not prepaid, any applicable fees are the responsibility of the customer and may be collected by the shipping carrier at the time of delivery.

My Order

How can I cancel my order?

Because each piece is made to order, we’re unable to guarantee cancellations or changes once an order has been placed. If you need to make an adjustment, please reach out as soon as possible and we’ll do our best to accommodate.

What if I receive the wrong or damaged item?

If you receive an incorrect or damaged item, please contact us within 14 days of delivery with your order number and photos of the item. We’ll be happy to make it right and get everything sorted for you as quickly as possible.

Made With Intention

Are your pieces handmade?

Yes, each piece is thoughtfully designed and handmade in small batches by me, my mom, and a small group of local seamstresses. Every garment is created with intention and care, making each one feel personal and unique.

How long does it take to make my order?

Each piece is made to order and typically takes 10–14 business days to complete. During busier launch periods, production times may be slightly extended. You can always refer to the product page for the most accurate and up-to-date timeline.

What makes a one-of-one piece unique?

Our one-of-one pieces are created using rare, locally sourced vintage textiles that are often limited in quantity. Because of this, each design is completely unique and cannot be replicated, making every piece truly one of its own.

What fabrics do you use?

We primarily work with natural fabrics such as linen and cotton, along with locally sourced vintage textiles. Many of our pieces incorporate one-of-one or limited fabrics, adding character and individuality to each design.

Sizing & Fit

How does sizing work?

Many of our pieces are designed with a flexible or adjustable fit, allowing for a more versatile sizing experience. For further sizing questions and requests, please message us before placing your order.

Are your pieces oversized?

Some pieces are designed with an oversized fit, while others offer a more adjustable silhouette.

Can I request custom sizing or length?

Yes! Most products do allow for custom sizing requests. Please message us before placing your order.

Custom & One-Of-One

Do you offer custom orders?

We currently offer custom orders for our patchworks designs. Check out our Custom Patchwork Page in the header section of our website to design your own today!

Will one-of-one pieces be restocked?

No.. these designs are made exclussively from vintage fabrics and materials. We are unable to restock one-off pieces. These special designs hold the most value being truly one of a kind.

Do one-off pieces follow your standard return policy?

Because each one-off piece is created from rare, often vintage or antique materials and exists as a true one-of-a-kind design, all one-off styles are considered final sale. These pieces are intentionally curated and cannot be recreated once sold, which makes exchanges/store credit returns unavailable.

How do I care for my garment?

How do I care for my garment?

We recommend washing all garments on a gentle cold cycle, or hand washing for best care. We highly encourage hang drying to preserve each piece’s unique charm. Please refer to our “Clothing Care” page for further instructions.

What is your return and exchange policy?

As a small handmade business, we offer store credit or an exchange for unworn pieces within 14 days of your delivery date. Please refer to our “Return & Order Policies” page for full details.

Please note One-Of-One designs are final sale and not eligible for returns!!!

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